FAQ

Frequently Asked Questions (FAQ)

Simple Candle – Natural, Thoughtful, Handmade

1. What are Simple Candles made of?

Our candles are made from natural soy wax and beeswax, with no harmful chemicals. They're clean-burning, eco-friendly, and safe for both you and the environment.

2. How long does each candle burn?

Each 150g candle burns for approximately 35 hours. We recommend burning it for 2–3 hours at a time to get the most out of your candle.

3. Can I use these candles in the bedroom?

Absolutely! Our gentle, soothing scents are perfect for the bedroom. They help you relax, reduce stress, and create a calming atmosphere.

4. Do your candles help eliminate odors?

Yes! Our candles not only smell amazing but also refresh your space by helping to neutralize unpleasant odors — perfect for use in living rooms, bathrooms, or workspaces.

5. Are these candles a good gift option?

Definitely. With their elegant design and thoughtful scents, Simple Candles make beautiful gifts for birthdays, housewarmings, or anyone you care about.

6. How should I burn the candle for best results?

  • Trim the wick to 3–5mm before lighting
  • Burn for 2–3 hours at a time to allow the wax to melt evenly
  • Always place the candle on a stable, heat-resistant surface, away from drafts
  • Avoid blowing it out – use a candle snuffer or dip the wick into the melted wax to extinguish

7. How should I store my candle?

Store in a cool, dry place, away from direct sunlight to preserve its fragrance and color.

8. What if my candle arrives damaged or isn’t as described?

No worries – we offer flexible returns and exchanges for products damaged in transit or not as described. Just contact us and we’ll take care of it!

9. Do you offer international delivery?

Yes! We offer worldwide shipping so you can enjoy Simple Candle no matter where you are. Shipping fees and delivery times may vary depending on your location, and we’ll always provide tracking for your order.

10. How can I get help or ask more questions?

Our support team is here for you. Feel free to message us via social media or email us at simplecandle@gmail.com. We’re happy to help with anything!